Premiere Elements 2023

Forum|Forum|3 years ago
February 11, 2023
2 replies
328 views

Having rescently purchased this program, I managed to get one project done, then it malfunctioned.

It is unable to play video fluently and at the proper speed, rendering it useless.

I have Pinnacle 25 , Blender, and Microsoft thahave no problems playing or editing on my computedr . Therfore thr Adobe program Premiere Elements is useless.

How do I get a refund.

Performance

This topic has been closed for replies.

John T Smith

Community Expert

Return https://helpx.adobe.com/au/x-productkb/policy-pricing/return-cancel-or-change-order.html
-https://community.adobe.com/t5/account-payment-plan-discussions/how-to-return-non-subscription-adobe-software/td-p/13040970

Ann Bens

Community Expert

Contact support over chat.

R

Rob22124268b8p1Author

Participant

Chat not available,have to deal with Ai, and its still learning.

Ann Bens

Community Expert

Maybe because its weekend.

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