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SomeSillyTextHere
SomeSillyTextHere
Participant
March 6, 2023
Answered

Premiere Elements 2023 on M2 Pro

  • March 6, 2023
  • 1 reply
  • 1081 views

I have the bundle and PhotoShop Elements works fine, but Premiere has never launched. It always crashes on launch. (Yes, I've sent the reports both to Apple and Adobe.) Is this a known problem?

This is a new Mac Mini M2 with the Pro chip. I didn't transfer any of my old apps as I wanted a clean Apple silicone installation for everything available.

This topic has been closed for replies.
Correct answer John T Smith

No, but now I have. This must be the most useless chat conversation ever 🤯 I can't see anything 'great' in the app crashing at launch 


Do you know if you had a real person, or only the chat robot?

Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 6, 2023

I don't have a Mac, but I have read that something from Apple called 'rosetta' may be needed

SomeSillyTextHere
SomeSillyTextHereAuthor
Participant
March 6, 2023

Thanks for quick reply, but I already have Rosetta installed. There are many old apps that require it. However, 2023 version of Premiere Elements should run natively on Apple silicon, but the M2 Pro is a new version of the chip. The first batch was M1.

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
March 6, 2023

Have you tried a "chat" session?  https://helpx.adobe.com/contact.html?rghtup=autoOpen

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