Premiere Elements 2023 shows NO video track

Forum|Forum|1 year ago
June 13, 2024
1 reply
315 views

Hello,
When I import an MP4 video file into Premiere Elements 2023, only the audio track is displayed.
Who knows the solution?
Michael

Error or problem

This topic has been closed for replies.

John T Smith

Community Expert

MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

B

Bill Sprague

Community Expert

Another way of asking John's question is to ask where did the source clips come from?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded