Premiere Elements 2023 use of titles

Question

Mid last year I purchased Premiere Elements 2023. Worked great until I started using the titles. Turns out I cannot use about 3/4 of all the titles, since I get an error message, each timeI do, of:  error 'E\Adobe\pre\main\Libraries\TitleCreator\Sre\Titler.cpp-3907'.  What doe it mean? Does the program look for titles in a 'E' drive (or DVD drive)? What remedy is there to solve this problem? Does deleting the program and downloading the software again fix it? According to the salesperson through whom I purchased it it does not...

Bill Sprague · Answer

I've not seen that error on this forum before. A google search suggests that it may well be a Windows problem. Reinstalling Premiere Elements might fix it but I'm not sure. If it were me, I would ensure I have the serial number, get a fresh installation file from your Adobe account and try it. It won't delete your project files.

The other thing I would try is to start a chat session with Adobe techs. They have the option of remotely connecting to your computer and doing some trouble shooting. https://helpx.adobe.com/contact.html?rghtup=autoOpen

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