Premiere Elements 2024 gives "incompatible display driver" error

Forum|Forum|1 year ago
March 29, 2024
3 replies
398 views

Premiere Elements 2024 is giving me an error: We have detected an incompatible display driver. To get better and faster playback performance, please update your display driver." I have an LG 4K monitor and NVIDIA GeForce GTX 1050 Ti display driver, which I updated. Elements still won't run. (Win 10/ 64-bit.) It ran a few weeks ago, but doesn't now.

App installs and updates

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Peru Bob

Community Expert

Do you have any onboard graphics?

Peru Bob

Community Expert

How did you update it?

If through Windows update, it may not be updated properly. Update it directly from the NVIDIA site.

Make sure to use a Studio driver, not a Game driver.

D

DLHahnAuthor

Participant

Yes, I did update throught the NVIDIA site and used the Studio driver. No onboard graphics either.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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DLHahnAuthor

Participant

Thank you. Didn't know what I was doing. I was directed here. I appreciate the advice.

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