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askonicky
Participant
May 3, 2024
Answered

Premiere Elements 2024 und Samsung Galaxy S24 Ultra

  • May 3, 2024
  • 3 replies
  • 886 views

Vor kurzem noch hatte ich ein Samsung S20 von dem ich problemlos Video-Clips in Premiere importieren und bearbeiten konnte.

Jetzt habe ich ein Samsung Galax S24 Ultra und kann Video-Dateien nicht mehr direkt importieren. Adobe hat mir das Programm "Handbreak" zusätzlich installiert. Meine Clips muss ich zunächst in HANDBREAK importieren, dann decodieren und dann erst die decodierten Clips in Premiere Elements importieren. Das funktioniert zwar, ist aber total umständlich und eigentlich nicht zumutbar. Geht das auch anders?

Samsung sagt, das neue Betriebsystem ANDROID 6.1 habe Adobe noch nicht berücksichtigt. Die Ursache läge bei Adobe!

Ist das Problem bekannt und ist das für ein entsprechendes update vorgesehen? Wer kennt das Problem?

This topic has been closed for replies.
Correct answer Bill Sprague

I have a Galaxy S23 that was recently upgraded to Android 14, "One UI" version 6.1.  The video from it works fine in my copy of Premiere Elements 2024.  I suspect that your issue revolves around use of the HEVC (also called H.265).

 

There should be two ways to fix it.  The first is to find, buy and install the H.265 codec from Microsoft.  It is not provided by Adobe.  It is $.99 USD, but can be a little confusing, but it works.  I've done it an can edit H.265 footage in the last couple of Premiere Elements versions including 2024.   With the H.265 codec installed there is no need or purpose in using HandBrake to process files.

 

The second way to fix this might be easier.  Your phone can record in either H.264 or H.265.  There is no noticeable visual quality difference.  The only advantage to H.265 is that the files are more compressed to a smaller size.  Open the camera app in your phone and set it to Video.  Find Setting > Advanced Video Options > pick "H.264 (most compatible). 

3 replies

B
Community Expert
Bill SpragueCommunity ExpertCorrect answer
Community Expert
May 3, 2024

I have a Galaxy S23 that was recently upgraded to Android 14, "One UI" version 6.1.  The video from it works fine in my copy of Premiere Elements 2024.  I suspect that your issue revolves around use of the HEVC (also called H.265).

 

There should be two ways to fix it.  The first is to find, buy and install the H.265 codec from Microsoft.  It is not provided by Adobe.  It is $.99 USD, but can be a little confusing, but it works.  I've done it an can edit H.265 footage in the last couple of Premiere Elements versions including 2024.   With the H.265 codec installed there is no need or purpose in using HandBrake to process files.

 

The second way to fix this might be easier.  Your phone can record in either H.264 or H.265.  There is no noticeable visual quality difference.  The only advantage to H.265 is that the files are more compressed to a smaller size.  Open the camera app in your phone and set it to Video.  Find Setting > Advanced Video Options > pick "H.264 (most compatible). 

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
May 3, 2024

Ah... I took the message to say running the program on Android, not importing video made on the cell phone... your answer is better

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
May 3, 2024

The system page says Windows and Mac... does not mention Android at all


https://www.adobe.com/products/photoshop-premiere-elements/tech-specs.html

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
May 3, 2024

You posted in the Premiere Elements forum... how are you running the program on Android?

 

As far as I know Premiere Elements is only available for Windows or Mac, not Android

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 3, 2024

@John T Smith 

I think the OP means that the phone is running Android.

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