Premiere Elements 2026 won't save custom Keyboard Shortcuts (Zoom In/Out) after restart

Hi everyone,

I am experiencing a frustrating issue with Adobe Premiere Elements 2026 where my custom keyboard shortcuts are not being saved. Specifically, I am trying to change the Zoom In and Zoom Out shortcuts, as the default "=" and "-" keys are very inconvenient on my regional keyboard layout (Slovenian).

Here is what I have tried so far, but without success:

1. Created a New Preset: I used "Save As" to create a new custom shortcut preset.

2. Admin Privileges: I ran the program as an Administrator to ensure it has permission to write to the disk.

3. Folder Permissions: I checked the AppData Roaming folder and disabled "Read-only" mode for the Adobe preferences folder.

Despite these steps, every time I close and reopen the project or restart the application, the shortcuts revert to the default settings or disappear entirely. It seems like the program is unable to consistently load the custom .kys file.

Is this a known bug in recent versions, or is there a specific workaround to "force" the software to remember these assignments?

Thank you for your help!

Viljem