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_Pijus_Chanda_
Participant
October 18, 2008
Question

Premiere Elements 7 crashes and freezes ->unusable

  • October 18, 2008
  • 92 replies
  • 34401 views
Hello all

For a long time, I was looking for a programm to cut my AVCHD clips taken with a Canon HF100 camera. In the past I used for DV videos Adobe Production Studio (Premiere CS2, Encore CS2). I have tried AVCHD with AVCHDUpshift to convert the AVCHD clips to MPEG clips and cut it with Premiere CS2. The final video I have tried to burn with NERO 8. But this is very cumbersome.
I recently saw, that Adobe has released the Premiere Elements 7 with AVCHD support. Because of the many negative posts of Pinnacle Studio 12, I expected better stability and performance from Adobe Premiere Elements 7. I gave it a try.

Installation was OK.

I tried to add about 50 clips to the AVCHD project -> takes a long time but OK.

Playback quality of the clips is very bad. Video quality is bad (blurry), audio quality even worse (2 seconds you can hear sound, 2 seconds no sound, 2 seconds sound, 2 seconds no sound ....). With PowerDVD playback of the clips is fine (video and audio).

I have put 6 clips on the time line (total of 1 minute with dissolve transitions). After pressing the Enter key, it takes a long time to render. Why? No smartrendering seems possible.

I tried to add a disc menu -> crash. Tried again OK, tried to remove disc menu -> not possible, tried to drag another template to the disc menu-> crash..

Tried two times to select the blu-ray output medium -> crash. Tried it again -> OK.
Tried to export this one minute to blu-ray -> freeze after some minutes saying, not enough memory (in the taskmanager about 2.2GB of the 4 GB are used, premiere.exe used about 1GB)
Tried with different export option MPEG-2, H.264 ->freeze after some minutes, always saying to low in memory.

Tried to export H.264 to file -> OK. But then I have only the movie, and no disc menu. I don't want another program to create the menu and another program to burn it...
Export to Blu-Ray seems impossible.

I have tried to work for 4 hours. I had at least 10 crashes and freezes, then I gave up and deinstalled it.

The support recommends for example to disable Anti-Virus, running Vista in very basic mode (no glass etc.). This is not what I want and this is not the way users have to do with their computer. Not a single bad program has to define the functionality of a good running PC to the minimum.

The bottom line:
This is the worst program I have ever got from Adobe. I would like to know, if somebody had success to burn a blu-Ray disc.

My HW: New HP DC7800 Quad 2.5GHz, 4G Ram, 1x250G Raid1 C:, 1x750G Drive 😧 Data, OS Vista Business all latest Driver, Blu-Ray Recorder LG GGW-H20L
    This topic has been closed for replies.

    92 replies

    Show previous replies
    A
    Anonymous
    January 20, 2009
    http://www.prophotowiki.com/w/index.php/IncreaseUserVa
    S
    Steve Grisetti
    Legend
    January 20, 2009
    That's a great tweak if it's true, Adam!

    Would you recommend I post it to our FAQs? I'll of course credit you for the find.
    _
    _Adam_Contoret_
    Participant
    January 20, 2009
    Adobe Premier Elements 7 gave me loads of memory errors, but i have fixed it and can now effortlessly edit 1.5 hours of 1080 50/25i HD and burn Blu Ray just fine. If you run Vista, just type in the text below, reboot and thats it.

    In Vista, Click the Windows "Start" Button, bottom left,
    Click "Run",
    Now type in "BCDEDIT /set increaseuserva 3072"

    This allowed Pre to access my full 3Gb of Ram. If you have 4Gb, then use 4096 instead of 3072. If you have 2Gb Ram, then 2048.
    Vista only allocates 2Gb per application max - usually a lot lower than 2Gb, hence the crashing, etc.

    Pre7 works perfectly using windows 7 as is.
    _
    _Dean_Pulsifer_
    Participant
    January 19, 2009
    I can rarely get a Blu-Ray disc to burn. It usually hangs at the end of the encoding phase. Seems to be running out of memory.

    The longest Blu-Ray that I have been able to burn is about 20 minutes. When I try to build a longer one, the encoding fails.

    Kind of depressing. I even upgraded from PE4 to PE7 in the hopes that they would have improved HDV encoding. No such luck.

    Dell 9100, 3GB RAM, lots of hard disk space. No other apps running.
    _
    _1050rat_
    Participant
    January 18, 2009
    Paul LS,

    Thanks for the reply. I have managed to achieve my goals by a bit of trial and error and research on these forums.

    Using DVD Decrpter I rip a single VOB to my hard drive from the DVD. Then using MPEG Streamclip (what a nice piece of software!)...split the VOB at the desired points and convert to mpeg for import into WMM or Adobe.

    All my clips are now much smaller in size to be joiuned together so hopefully no crashing when I go to *make* the project.

    Playback in Adobe is still a bit choppy for my liking compared to WMM although published file is OK to play in VLC..?! I am currently experimenting with what Adobe likes best...mpeg, dv etc ?

    The choppy issue is a bit annoying which is likely to make me stick with the free solution meantime.

    Thanks.

    1050rat
    A
    Anonymous
    January 17, 2009
    Best to start a new thread so that it gets some visibilty.

    PE7 can work with MPEG files but can give some issues especially on large projects. Your best bet would be to convert them to DV-AVI. For example you could export them from WMM as DV-AVI and bring them into PE7.
    _
    _1050rat_
    Participant
    January 17, 2009
    Hi,
    I am trialing Adobe Premiere Elements as an alternative to Windows Movie Maker (which keeps crashing on me).
    I am splitting recorded tv footage from my Sky+ box to DVD recorder and then imported into Adobe as VOB files.
    When using WMM and after editing a project from say 12 0.99GB files the system crashed. I understand WMM does not do VOB (MPEG files) but changing the filename extension seemed to work-for a while-! I was impressed but the resultant video is still only say 40mins (from 12GB) !!?
    So I tried to do the same in Premier Elements
    and lo and behold at almost the same point the system crashes with a C++ error (leading me here). I will review latest drivers and system page file settings as described but feel this is a Vista issue although video editing is far from simple I am coming to realise !! I will let you know the results in due course.
    PS.If my edited project is say 90mins long in total can that be done or do I have to split the project into two parts ?!
    I would also comment that the preview footage does not seem as good as when played back in WMM/WMP ? Why is this ? Is it something to do with compiling the VOB. Export quality is also inferior to WMM although I haven't tried adjusting the settings.
    <<Crosses fingers and walks back to PC with gritted teeth>>
    A
    Anonymous
    January 16, 2009
    Thanks Barb, that makes more sense.
    B
    Barb__O-m6PHbF
    Participant
    January 16, 2009
    >Not sure what you mean by Stack???

    Paul and Andrew,

    I understand what is meant by Stack because of my experience with the Photoshop Elements Organizer. However, I do not think that it is possible to Stack any type of video file. I believe that only Photos can be Stacked.

    Andrew,
    if you want to discuss stacks further, then I suggest that its discussion be on a separate thread. If you are using the Organizer from Photoshop Elements, then I would post in the Photoshop Elements Technical Issues forum
    http://www.adobeforums.com/webx/.3bbb4ab0/
    If you only use the Organize panel in Premiere Elements, then a new thead here or post on the forums over at muvipix.com http://muvipix.com/home.php and the Community tab

    Paul,
    PS Elements Organizer has the ability to Stack phoots so that only one thumbnali in the Organizer area displays for the stack (group) of photos. It was designed to handle when you take a series of photos of what is basically the same shot and therefore only want one thumbnail visible in the Organizer: however you can Expand a Stack when you need to see all the photos in a Stack.
    A
    Anonymous
    January 16, 2009
    For AVCHD you really need a quad core. I am surprised yoru converted files are jumpy... what AVI format are you converting to?.. a standard definition DV-AVI?? Are you simply doing File>Export>Movie? If so this should produce a DV-AVI that should play back smoothly. Is the converted AVI jumpy when played back on your computer after exporting?
    Jumpyness on a DVD may be another issue... please calrify is a standard definition DV-AVI export is jumpy.
    Not sure what you mean by Stack??? When you import the clips they should be in the Organizer. To find clips on an external hard drive point it to one and it will find the rest.
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