Premiere Elements BUG

Forum|Forum|7 years ago
September 4, 2018
1 reply
512 views

Hi !!!

I have an HP OMEN Laptop two GPUs, an Intel HD Graphics and an NVidia GEForce GTX 1050. The main screen of the laptop is 1920x1080 and it has an HDMI port to connect a 2nd monitor. I have a BENQ 1920x1080 connected as monitor 2.

After I start Premiere Elements it appears on screen 1 (main screen). I proceed to drag the premiere screen to the 2nd monitor and up to this point, it works,

Next I click on the Premiere maximize screen square and ID DOES NOT work.... the whole Premiere screen moves back to monitor 1. I cannot maximize it in monitor 2.

My guess is that this is a bug, because it does not happen with Photoshop Elements.

Adobe please let me know if you need additional information from me so that you can fix it.

Regards, Ed

This topic has been closed for replies.

S

Steve Grisetti

Legend

Please note that this is a user to user forum. It is not the way to contact Adobe. Contact Adobe via chat on this site:

Contact Customer Care

That said, this issue has been noted on Premiere Elements for some time. Adobe has not and may not issue a fix.

The only solution I've found is to make the screen that Premiere Elements is on my #1 screen.

E

eojeda1375Author

Participating Frequently

Hello Steve,

Thank you for your response. Too bad to hear Adobe may not issue a fix. On Windows 7, I am able to switch screens, in other words, 1 becomes 2 and 2 becomes 1, if I had to. In Win7 I can drag the Premiere window from screen 1 to screen 2 and it works perfectly.

The problem is with Win 10..... You cannot switch screens. My HP Omen has a 17 inch screen which, for me, is very small.... that is why I bought a 24" screen to try to do video editing easier in a larger screen. But as I mentioned before, it does not work in Win10 which I HAD TO use it on my new Hp Laptop that UNFORTUNATELY cannot run Win7 because there are no drivers available for it.

Opinion: Adobe products work just fine.... unfortunately MS, after Win7, has made Vista, Win8 and Win10 SO BAD as if their goal was to complicate things for the user.

Regards, Ed