Premiere Elements - Video playing controls does not work and causes timeline to freeze

Forum|Forum|5 years ago
December 12, 2020
5 replies
915 views

Whenever I click the Play-button on the video paying controls, the timeline freezes. Then, if I try to close without saving th project, Premiere Elements freeze.
Does anyone have a solution?

I attach screendump with my system data (in danish, but I think that it should be recognizable)
I have 243 GB free space in my C drive.

I also attach a small video displaying the process triggering the error.

Regards

Jan Grenov

Premiere-problem.zip

This topic has been closed for replies.

J

Jan GrenovAuthor

Participating Frequently

The problem was never solved, and I ended up uninstalling Premiere Elements from that PC and intalling it on my laptop instead. That "solved" the problem.

Thanks for all replys ... an sorry for my getting frustrated.

Regards

Jan Grenov

Ann Bens

Community Expert

J

Jan GrenovAuthor

Participating Frequently

Sorry but the input video is 48.9 MB. Is that too much?

Regards

Jan Grenov

Ann Bens

Community Expert

Youtube? Post png.

John T Smith

Community Expert

>Premiere Elements 2018 on Windows 10

My problem was different, but MAYBE similar

https://community.adobe.com/t5/premiere-elements/share-to-disc-freezes-program-win10-pre-2021-solved/td-p/11641007?page=1

My solution was a different video driver, so you might try a newer or older driver

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version