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bryanv
Participant
September 26, 2020
Question

Premiere Elements Won't Download

  • September 26, 2020
  • 2 replies
  • 393 views

I've already purchased the Adobe Elements 20 bundle which includes Photoshop and Premiere. But, when I click on the download link, neither of them will let me download them. I paid already, but I can't even download the programs. Any help?

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2 replies

Ann Bens
Community Expert
Community Expert
September 27, 2020
Community Expert
September 26, 2020

Assuming you have a 'normal' speed internet connection it should work.  If not, wait an hour and try again.   Sometimes the connection between your computer and Adobe servers balks.  Maybe it get overwhelmed!    If that does not work, start an online chat with Adobe Support at https://helpx.adobe.com/support.html