Premiere Elements won't load [Branched from an existing thread]

Forum|Forum|1 year ago
January 29, 2025
4 replies
271 views

I bought Premier elements in October 2022 and was using it on my Apple desktop a week ago but now when I click on the icon it won't load the workspace or give me access to my projects and files. It wants me to pay for an upgrade. Is that normal practice?

Error or problem

S

Steve Grisetti

Legend

Try right-clicking on the icon and selecting Run as Administrator.

John T Smith

Community Expert

Is 'run as administrator' also for Apple?

S

Steve Grisetti

Legend

Good question. I think it's possible but the process is much more complicated.

So I'm not sure what to recommend to a Mac user.

John T Smith

Community Expert

I am on Windows, so I know that Microsoft is very good about maintaining backwards compatibility when Windows 11 performs an update... and I have read that Apple is 'not so good' with backwards compatibility

Which Apple operating system do you have, and has your system updated between working and not working?

AxelMatt

Community Expert

@pauls91436856 I've branched your post into an new one and move it to the Premiere Elements forum

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo