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VeryFishe
Participant
November 27, 2019
Question

Prienier elemets 2019 audio not working

  • November 27, 2019
  • 2 replies
  • 365 views

After the latest update Priemer elements 2019 audio play back stopped working.  When I edit a video and try to plauy it back I dont get any audio.  Every thing was fine before the update.  All other audo works fine. Ithe updates Help>updates is graded out so I can up date anythnig. I have checked drives and they all working fine  I have updated all my windows drivers i am using windows 10 1909 build 18363.476.  Need help ..thanks 

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2 replies

williebegoode
williebegoode
Participating Frequently
November 27, 2019

After trying Steve's suggestion; if you're still having problems, try this:
1. Take a single short video from your previous project.
2. Render it.

3. If it works, you may be looking at a memory problem; otherwise you'd get nothing still.

4. If you do get nothing; create a new vidwo using the build-in video source and try that.

...If that doesn't work, I'm out of suggestions ... for now.

S
Steve Grisetti
Legend
November 27, 2019

If none of the audio is playing in your movie, check the program's audio settings. Go to the Preferences (under the Edit menu) and, on the Audio Hardware page, play with the configurations for input and output.

    V
    VeryFisheAuthor
    Participant
    November 27, 2019

    It worked.   updeated the Audito Hardware>device Class> Selected MME and then was able to select my default out put.  Excellent.  Thanks some much for the help

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