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Participant
May 31, 2023
Question

Problem activating Premiere Elements

  • May 31, 2023
  • 1 reply
  • 137 views

Hello Adobe community!

 

I wonder if anyone may know what to do in the circomestance that you want to reactivate your software on a new computer but are required to deactivate the software on another computer - I do not need any previous installations to remain active however I no longer have access to them as they're no longer functioning.

 

Thank you,

Kit

This topic has been closed for replies.

1 reply

Community Expert
May 31, 2023

You start an online "chat session" with an agent.   To do that, go to this link:  https://helpx.adobe.com/contact.html?rghtup=autoOpen   Start by typing in "Agent".  They will clear your account of previous installations.