Skip to main content
Participant
May 2, 2024
Question

problem loading motion titles Premiere elements 2024

  • May 2, 2024
  • 0 replies
  • 108 views

Hello,

 

Since today i have a weird problem with adobe premiere elements.

When i add a motion title everything works fine (the download of the title takes some time, really slow download speed @ adobe). When i add the title to my timeline everything works fine until i want to change the color. In special the Graphics section. 

 

I see all different "colors" but they won't load. they seem like they keep loading but for now my mac is loading for 30 min and still nothing. 

 

If i press a random color and apply, i get the following error :

Premiere Elements has encountered an error.

[/Users/Adobe/pre/main/Mezzanine/Src/MasterClip.cpp-1853]

 

What i allready tried to do :

- turn off mac to have fresh boot (multiple times)

- no premiere elements / mac updates (all new updates are ok)

- open a new project and just adding a title 

- deleted premiere elements and reinstalled 

 

A friend of me have premiere elements on his windows pc and he doesn't have the problem.

 

My specs :

Macbook M3pro, 12 core-cpu, 18 core-gpu, 36Gig ram, 512Gb hdd.

i make my movie with photos over the network of my synology nas. but since it doesn't work with a new project i don't think this have to do anything over network.

 

Thanks in advance to try helping me out.

This topic has been closed for replies.