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Participating Frequently
May 16, 2018
Question

Problem when trying to open a new project in Premiere 11

  • May 16, 2018
  • 2 replies
  • 567 views

When trying to open a new project in Premiere 11, I get the error noted in these screenshots. OS: Windows 7, 64-Bit

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    2 replies

    Peru Bob
    Community Expert
    Community Expert
    May 16, 2018

    Can you post a larger image or type out the message?

    I can't read the images posted.

    Participating Frequently
    May 16, 2018

    Here's the message from the second popup box:

    Runtime error!

    Program: C:\Program Files\A…

    This application has requested the Runtime to terminate it
    in an unusual way.

    Please contact the application’s support team for more
    information.

    Participating Frequently
    May 16, 2018

    And the Organizer part of the program works, but the Video Editor does not.

    Ann Bens
    Community Expert
    Community Expert
    May 16, 2018