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M
Mateusz5C90
Participant
December 26, 2020
Question

Problem with activation

  • December 26, 2020
  • 3 replies
  • 213 views

Hello, I have a problem. After I installed Adobie Premiere Elements I have to register serial no which I received from the e-shop. After I fill the number and try to activate I can see the problem "please connect with the Internet and try again". 

 

Anyone could help me? 

This topic has been closed for replies.

3 replies

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
December 27, 2020

Ann,

 

I put it in a temporary file and looked.  This is what the OP got.

 

.

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
December 27, 2020

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
December 26, 2020

My guess is that there is a server or connection down somewhere.   It will probably fix itself in a little time.  If that does not work please try a session at help https://helpx.adobe.com/support.html

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