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BiFRa
Participant
October 17, 2019
Question

Problems with installation of Photoshop Elements 2020 and Premiere Elements 2020

  • October 17, 2019
  • 2 replies
  • 175 views

I purchased the 2020 version of Photoshop elements and Premiere Elements.

I have succeded in installation on my laptop byt not on my "ordinary" PC. The communication screen wont be shown right on the screen. See the attached file.

Is there another installation file there can solve this problem?

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 17, 2019

    I've removed the attached file, as it contains personal information (email address and order number) which is against forum policy.

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    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 17, 2019

    Maybe this:  https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html?promoid=D4P81Y6G&mv=other

     

    And this:  https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html?promoid=CZY722XH&mv=other

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    BiFRaAuthor
    Participant
    October 17, 2019
    I have now tried this, but it didn't solve the problem. I still get the empty screen for choosing language etc.
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