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brentlindberg
Participant
December 1, 2021
Question

re-installing PSE14

  • December 1, 2021
  • 2 replies
  • 160 views

I have a purchased copy of PSE14 on DVD. My newer Mac doesn't have a DVD slot so tried to download a copy from Adobe but this company doesnt make it easy. One note i saw while navigating this maze said to enter the 24 # serial # but the serial # on my box only has 22 #s? Adobe not too friendly to purchasers IMHO. Any Idea how to reinstall? I hate to buy a DVD player only to find the program wont work on OS BIg Sur.

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2 replies

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Community Expert
Bill SpragueCommunity Expert
Community Expert
December 1, 2021

If it were me, I would consider buying a new version while it is on sale for $60.   In a day or two it will go back to $100.  Software written for older operating systems have risks on newer operating systems.   

 

Additionally, the disk version used to have all the extra support and accessory files on the disk.  You won't get those even if you find a downloaded installation file.   Even if you get a drive, somethings may not work. 

 

Make it easy on yourself!  

S
Steve Grisetti
Legend
December 1, 2021

The serial number is definitely 24 digits long. And Premiere Elements serial numbers begin with 1143. 

 

Does your number begin with 1143?

 

Photoshop Elements activations are also 24 digits long and all begin with 1057.

 

If you registered your software when you first installed it, this number should appear on your Plans & Payments page.

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