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Participant
March 25, 2023
Question

reinstall & startup problem

  • March 25, 2023
  • 1 reply
  • 116 views

Adobe Elements 7 crashed. Tried to uninstall & reinstall . Each time I uninstall and reinstall, as soon as program opens it searches for previous catalog (?) It appears for a few seconds displaying old projects and then crashes. I think that I added a far too large file previously and this caused the original crash. Can I interrupt the startup and remove previous project items ?
I have spent Very Many Hourst trying to resolve this.Please can someone help me ?

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1 reply

Community Expert
March 25, 2023

Version 7 is really old.  If your computer is at all current, there may be unresolvable conflict.   It might work to reset the preferences on opening.  On current systems you hold the Alt or Opt key while you start the program.   Good luck!  Few will remember how that version worked!