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Chris4105
Participant
July 9, 2017
Answered

Reinstalled Premiere Elements 12

After reinstalling PE 12.1, I can't open projects.  I get a message that the file type is not supported or required codec not installed.  What is the next step?  I couldn't find anything about downloading codecs.

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    Chris4105Correct answer
    Participant
    July 12, 2017

    And it is the .prel file that won't open?

    Can you open Pre El and start a new project?

    Can you open the project from within Pre El?


    Yesterday, the .prel file would open and the clips would show on the timeline, but couldn't be played. The multicolored notice about being offline would appear. Today, I can open the project and Pre EL 12 recognizes the clips.

    Many thanks for your help. I have a lot of work to get everything bacl in the right place and accessible, but your solution works. I will mark the problem solved after I log into Adobe. Thanks again.

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    8 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 9, 2017

    If you are missing codecs, you can try installing the trial of Premiere Elements 15.  It may install the missing codecs and they will remain on your system after uninstalling the trial.

    Download Adobe Premiere Elements 15, 14, 13, 12, 11, 10

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    Chris4105Author
    Participant
    July 9, 2017

    Thanks. I will try that.

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