Skip to main content
Participant
September 29, 2020
Question

Reinstalling Prem Elements 12

  • September 29, 2020
  • 2 replies
  • 182 views

Had to reinstall from original discs. Now get an error message when rendering. Activate Component. MPEG2. Copy serial number. Follow link, paste, copy unlock code and paste in original pop up.  Trouble is the link is no longer active and gets diverted to Adobe home page. Help desk cannot help and advised I should try the forums for the answer. Or buy the upgrade. I'm only an enthusiastic amateur and really need the upgraded version.

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    September 29, 2020

    Sometimes installing the trial of Premiere Elements 2020 will install the mpeg encoder and it may not uninstall when Premiere Elements 2020 is uninstalled.

    apear176Author
    Participant
    September 29, 2020

    Should say...Don't really need the upgrade.