RTX 2080 and 2080 Ti (currently?) not supported for GPU acceleration?

Question

So I upgraded to Premiere Elements 2022 in the bundle with Photoshop Elements today, but I noticed that my graphics cars, the nVidia RTX 2080 Ti, seems not to be supported, even the 1080, 2060, 2060 Super, 2070, and 2070 Super are supported (according to https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html#recommended_cards).

Did Adobe forget to whitelist the 2080 and 2080 Ti? That is a rather disappointing situation for me at the moment.

Kamae · Accepted Answer

Maybe interesting for others facing the same problem, I solved it by adding the following line to the file C:\ProgramData\Adobe\Premiere Elements\20.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt:

NVIDIA#NVIDIA GeForce RTX 2080 Ti#

John T Smith · Answer

Nobody in this public forum can say what/when Adobe will do... but if you scroll down in that page you will come to...

Premiere Elements Beta Tester Program

Where there is information on how to request being added to the program to test your specific card(s)

Premiere Elements Beta Tester Program

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