Screen issue on new install

Forum|Forum|5 years ago
December 11, 2020
2 replies
407 views

New Premiere trial install on new Dell XPS 15 laptop. This is what I get, no idea why. Any hints, comments appreciated.

Error or problem

This topic has been closed for replies.

G

Gaurav__Gupta

Community Manager

Try to update the Graphics driver version from official site

or

Right-click anywhere on the desktop and choose the NVIDIA control panel.
Click Manage 3D settings.

c. Click Program Settings and add Premiereelementseditor.exe. Change the preferred graphics processor to High-performance NVIDIA processor.

Thanks, Gaurav

H

Hal0D44Author

Participating Frequently

Thanks, Guarav! That worked. You da man....Merry Christmas!

S

Steve Grisetti

Legend

You don't say which graphics card you have but start by updating its driver.

First, ensure you have the latest Windows updates. Then go to the AMD or nVidia site and download the latest drivers directly from the card's manufacturer rather than using the Windows provided driver. nVidia, for instance, just issued a new set of drivers yesterday.

H

Hal0D44Author

Participating Frequently

Thanks. I have the NVIDIA GeForce GTX 1650 Ti with the latest driver
installed or so it tells me.

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