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garyw3439150
Participant
February 4, 2022
Question

signing in to premiere elements 2020 in windows 10

  • February 4, 2022
  • 1 reply
  • 259 views

I have just updated my Windows 10 system successfully, but now Premiere Elements won't allow me to sign in. I have also noticed other irregularities since updating Windows 10. Any suggestions on what to do to fix this problem? I have read other posts where the same problem seems to exist, but I have not gotten a sufficient or understandable explanation of what is causing this problem, or how to fix it.

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1 reply

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Community Expert
Bill SpragueCommunity Expert
Community Expert
February 4, 2022

What version of Premiere Elements do you have?  Have you tried reinstalling Premiere Elements after the Windows update?  What are the other irregularities that you know of?

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Steve Grisetti
Legend
February 4, 2022

I second Bill's suggestion that you reinstall the program after you upgrade to a new operating system. (I assume you're upgrading from Windows 7 or Windows 8.)

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garyw3439150Author
Participant
February 4, 2022

Thanks for your help, Steve. You and Bill have been most helpfull. I will give it a try.

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