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Participant
January 30, 2018
Answered

since win 10 update 1709, can not start premier elements 15 anymore

  • January 30, 2018
  • 1 reply
  • 1014 views

since win 10 update 1709, I can not start premier elements 15 anymore.

With help von Adobe we could fix the "msvcr120.dll", but wenn I changed back

to my User account it was the same again, also with the admin account.

    This topic has been closed for replies.
    Correct answer rycsandy

    After hours of ... i started up to focus on the Defender.

    Finally: Control for antivirus > Controlled access of Folders > Apps pass trough protected folders enable > add permittet apps = (enter root directory of) PremiereElementsEditor.exe and Adobe Premiere Elements 15.exe

    1 reply

    Ann Bens
    Community Expert
    Community Expert
    January 30, 2018

    Reinstall might be an option.

    Ann Bens
    Community Expert
    Community Expert
    January 30, 2018

    moved from Premiere Pro to Elements forum.