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georgs91553402
Participant
January 17, 2018
Question

smart correction/shade processing doesn't work

  • January 17, 2018
  • 1 reply
  • 361 views

Hello,

at first, sorry maybe for the wrong translation of the apps. I use the premiere 14 in german, so the name of the editing programs could be wrong.

However, the opportunities to enhance the Video-Quality in case of colour/shades doesn't work. So in case of the shade processing, there is no action if i push the button. If i try the smart correction, there occurs an error message.

Do you have any idea how i could solve the problem?

Best regards

Georg

    This topic has been closed for replies.

    1 reply

    Community Expert
    January 17, 2018

    If you post a screen shot I can figure out what buttons/features you are working with.  Then I could try them myself and perhaps help. 

    Bill

    georgs91553402
    Participant
    January 18, 2018

    I've marked the two important features red. If i select them and push the "use"-Button, it doesn't work or rather the process gives an error message back. 

    Thank you for your help!

    Community Expert
    January 18, 2018

    I've tried the two functions on my Windows computer and using version 2018.  They process the clip without error. 

    That does not solve your issue.  Does it do the same with all file types?

    In my experience those two tools are slow and don't do much.  I have much better results with other tools.

    Guten tag!

    Bill