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combatTVgirl57701
Known Participant
October 23, 2018
Question

Smart tone system hang

  • October 23, 2018
  • 1 reply
  • 620 views

Whenever I use Auto Tone, whether I customize it or not, my Mac hangs and I have to force it to quit.  Short clips, long clips, doesn't matter.  I have no idea why.  Any thoughts?

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    1 reply

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    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 24, 2018

    That feature normally works.  It is one of the features that requires a little extra work for the computer.  So, the first guess without knowing more detail, is that your computer is not up to the task or the RAM is being used by other programs. 

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    combatTVgirl57701Author
    Known Participant
    October 24, 2018

    My iMac has 24 GB of ram and a 3.5 gHz processor, and my activity monitor says Premiere is barely using any of it when it hangs.  No other process seems to be using much either.  I have a few plugins but I'm not using them on my current project.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 25, 2018

    What version of Premiere Elements are you using?

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