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carolaj28832877
Participant
April 8, 2019
Question

Sound is coming and going

  • April 8, 2019
  • 1 reply
  • 285 views

Dear all,

in my video project I'm filming with an iphone x with the App "FilmicPro". I downloaded the files in premiere elements 2019. I can see the videoclips and I can hear the sound, when freshly imported. When I'm working with the clips, there is no sound from time to time in all the clips  (but I can see the sound line all the time). What can I do, what's wrong?

I'm looking forward for your answers and hope, that anyone could help me - That's extremely annoying.

    This topic has been closed for replies.

    1 reply

    Community Expert
    April 8, 2019

    Apple or PC?  Can you put up screen shots of the audio choices in Preferences?

    carolaj28832877
    Participant
    April 9, 2019

    I'm working on a PC (Windows 10). Here I sent a screenshot with the properties of one clip. They have all the same properties. Today, again I started  Premiere Elements and sound was there. Then I cut a clip and any sound was gone.

    Ann Bens
    Community Expert
    Community Expert
    April 10, 2019

    I did so. But it didn't work.

    I send you some more screenshots:

    Do you have further ideas?


    Delete preview files and render timeline again.