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Participating Frequently
November 16, 2021
Question

Sound seems to be deactivated - can't change volume on timeline

  • November 16, 2021
  • 1 reply
  • 514 views

I habe Premiere Elements 2021 and can't work with the sound. The sound effects don't 'stick' on the timeline - when trying, there's shown the 'not-possible-sign' (crossed out cirkle).

And moving the yellow line in the timeline doesn't has an effect. Neither with the whole line, nor with a part between keyframes - the volume doesn't change, even if the line is positioned very high or low.
Fading out an in don't work as well.

The clip-volume in the left above edge of the timeline is activated.

What can I do?

Thank you very much for your help!
Manuel

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1 reply

Legend
November 17, 2021

Which version of the program are you using on what operating system?

 

You say the "sound effects" don't stick. Are you saying that you are able to adjust audio levels for video and music -- but not for sound effects?

Participating Frequently
November 17, 2021

The program is called 'Elements 2021'. I bought it in may 2021. I work with windows 10 home, version 20H2, 64-bit-system and the Processor: AMD Ryzen 5 4500U with Radeon Graphics 2.38 GHz.

 

I'm not able to adjust  audio levels (to change the loudness) and i tried to use the 'Denoiser', but it didn't 'stick' on the timeline, and none of the other sound effects as well. With the video-timeline everything is fine. The video-effects work.

Thank you for your help!

Community Expert
November 17, 2021

You've offered nothing about the audio characteristics.  Premiere Elements never seems to have trouble with .wav files or music generated by PrE itself.   My guess is that there is something unusual about your audio file.  What is it?  Where did it come from?  Was it part of what the camera recorded?  

Another possibility is Audio Hardware settings.  Check that the Default Audio Output is correct.   If I start a project with the computer's speakers and then change to headphones, it rarely makes the switch without my help!