Sound seems to be deactivated - can't change volume on timeline

Forum|Forum|4 years ago
November 16, 2021
1 reply
520 views

I habe Premiere Elements 2021 and can't work with the sound. The sound effects don't 'stick' on the timeline - when trying, there's shown the 'not-possible-sign' (crossed out cirkle).

And moving the yellow line in the timeline doesn't has an effect. Neither with the whole line, nor with a part between keyframes - the volume doesn't change, even if the line is positioned very high or low.
Fading out an in don't work as well.

The clip-volume in the left above edge of the timeline is activated.

What can I do?

Thank you very much for your help!
Manuel

This topic has been closed for replies.

S

Steve Grisetti

Legend

Which version of the program are you using on what operating system?

You say the "sound effects" don't stick. Are you saying that you are able to adjust audio levels for video and music -- but not for sound effects?

M

Manuel21785501d65bAuthor

Participating Frequently

The program is called 'Elements 2021'. I bought it in may 2021. I work with windows 10 home, version 20H2, 64-bit-system and the Processor: AMD Ryzen 5 4500U with Radeon Graphics 2.38 GHz.

I'm not able to adjust audio levels (to change the loudness) and i tried to use the 'Denoiser', but it didn't 'stick' on the timeline, and none of the other sound effects as well. With the video-timeline everything is fine. The video-effects work.

Thank you for your help!

M

Manuel21785501d65bAuthor

Participating Frequently

This video has 5.1 audio, which the program is unable to work with.

Do you have a music clip or some stereo audio clip you can test this on?

Thank you very much, so far!
I changed the project-preset to stereo (NTSV AVCHD 1080p60) and now the denoiser seems to work and I'm able to change the loudness with the yellow line - but only on channel.

I wouldn't mind working with Mono, but I don't find a Mono-Preset. Do you have an idea for this problem as well?

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