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riens12890201
Participant
September 23, 2021
Question

Stripes

  • September 23, 2021
  • 2 replies
  • 130 views

My laptop crashed and I installed my 2020 (18) licence on a new laptop. Installation seems correct; the opening screen is as always. Entering one picture in a new project does immediately fill part of the screen with stripes.

What can I do? 

This topic has been closed for replies.

2 replies

Ann Bens
Community Expert
Community Expert
September 23, 2021

Update je intel driver.

Legend
September 23, 2021

This is usually the result of an outdated graphics driver. You don't say what operating system you're using but, if it's Windows, go to the Intel, nVidia or AMD site and download the latest driver for your graphics card and then reboot.