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Participant
December 27, 2016
Question

The importer reported a generic error.

I am trying to add music to elements 14 premiere.  I keep getting this message The importer reported a generic error.  All my music is from itunes and i get the same message no matter what song I try to use.  Is there somthing i am doing wrong?

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    5 replies

    Participant
    December 27, 2016

    If i buy the CD would i be able to use the music?

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    Peru Bob
    Community Expert
    Community Expert
    December 27, 2016

    Yes.  Rip it to wav files.

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    Community Expert
    December 27, 2016

    You may also be able to "play" the iTunes on your computer while simultaneously recording it to a WAV with the shareware called Audacity. 

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    John T Smith
    Community Expert
    Community Expert
    December 27, 2016

    iTunes music problem https://forums.adobe.com/thread/1775961

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    Legend
    December 27, 2016

    I'm with John. It sound like you're using iTunes music, which includes software that prevents you from using it in a video editing project.

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