There is no sound in the film

Forum|Forum|5 years ago
October 9, 2020
2 replies
474 views

hi,
On the clip monitor all fine, movie and sound.
After i insert it to timeline there is no voice.
The line of the voice is completely straight.
What can be the reason ?
Thsnks
eli

Audio

This topic has been closed for replies.

B

Bill Sprague

Community Expert

A year or so ago there were issues with Dolby media. The solution was to move away from supporting AC-3 audio inside of Adobe applications. Instead, support must come from the operating system.

What is the source of your video files? And, what operating system are you using?

S

Steve Grisetti

Legend

Yep, that could be it. But we don't know because the poster still hasn't said which operating system he or she is using.

But the MediaInfo report should tell us a lot. If this is really 6-channel sound, that could definitely be the problem.

E

elis111Author

Participating Frequently

Hi,
I have premiere elements 14
Is it possible to remove background noise?
Thanks
Eli Sherry

S

Steve Grisetti

Legend

If the waveform is flat, the clip has not sound. If the file plays sound in a media player program like VLC Media Player, then the sound is in a format the program can't read.

If so, open the file in the free download MediaInfo. In MediaInfo, set View to Text and then copy that text and paste it to this forum. Once we see what the file is composed of we'll be better able to help you.

It is also important to tell us which version of the program you're using on what operating system.