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Francisca57
Known Participant
January 27, 2023
Question

Trial version 2022 problems!!!!

  • January 27, 2023
  • 1 reply
  • 1080 views

Hi, I was offered this trial version by Adobe but so far I am not happy at all, also because the Costumer servic is rubbish so I am ever closer to the 30 days limit and haven't so far been able to really test it! Not sure at all I trust this company anymore! I use it on a Mac Pro Catalina.

 

- If I select a clip it still jumps to video 1, which I was hoping it wouldn't! Is there are away to prevent it? I am forever trying to go back to the clip I am working onand if I forget then video 1 gets changed whithout me noticing it! 

- A huge problem is that although I have downloaded the recorded sound (I am making a video clip), and the clips I can sync them because the sound of each clip does not download automatically, which is did before. A big black band on the face does will not help the sync either. They give one 30 days to try it out, but then one should be able to work on a real video, and not waste one's time!

- When you apply an effect the window seeems to immediatly close, which is a real bother

 

On the plus side one does not need to be permanently rendering, which was awfully time consuming, but then again, we are talking about Adobe, so why 2012 and 2018 were such bad versions, I don't know! If it wasn't the fact that I started to learn video editing with this software I wouldn't even bother to look at it again! Now I am curious as to whether this version had maybe managed to solve some of the old problems! Thanks...........

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1 reply

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
January 27, 2023

Trial version of 2022. Dont you mean 2023?

You cannot buy 2022 anymore from Adobe.

If you do not buy the software you cannot export your video clip without a big watermark across the screen.

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Francisca57Author
Known Participant
January 27, 2023

Thanks for your reply Ann! It is the PRE 2022, that is what they sent me. Some companies do allow one to try a version fully for 30 days. The problem is that if you are synchronizing you surely need to see the mouth moving in order to know that it all is OK? But worse than tthat is that for some reason the sound of the clips doesn't appear, only the original, recorded version, which I put on the sound track, meaning.... I can't try to synchronize the clips at all and see how it works. The costumer service, I have to say, are quite useless, I find. I am about to give up on it all and I think that I will try to come to terms with my husband's Final Cut Pro. But before I do that I thought that I would post my questions here. 

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