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matthewb09
Participant
January 10, 2019
Question

Trouble exporting finished video. Premiere Elements 2018

  • January 10, 2019
  • 1 reply
  • 182 views

Hello,

I currently got back from a trip and was working on a video but have everything finished but the video will not export. it gets to anywhere from 1% to 10% and then just stops. I used footage from my DJI Mavic 2 pro , a Sony camera and a Gopro. most of the footage is in 4k but some is in 1080p. I have exported vidoes in the past with  no issues. My laptop is a Lenovo with an I-7 7700 processor, and the Nvidia 1050 graphics card. It have the settings set to high performance.  It almost seems like the laptop processer is not able to use the all of its processing power to export. Do I need to change the settings on my computer or in the Adobe platform?

Thanks.

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1 reply

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
January 10, 2019

Try turning off Hardware Acceleration in Preferences. 

If that doesn't work, can you post some details and screen shots of what you are doing? 

You can try outputting sections using the work area bars.  You may be able to isolate which section contains a troublesome clip, transition, effect or other.

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