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Participant
April 17, 2025
Question

Trouble exporting PE 2021

  • April 17, 2025
  • 1 reply
  • 467 views

I am having trouble exporting a new video using Elements 2021. I'll give details:

Original clips shot using iPhone ES in HD 1080 30. I've used this phone to make many videos that have exported with no issues.

Video is approx 1.5 hours long. It's a class I'm doing, I've used PE to make 16 videos of this length for similar classes and have never had an issue exporting.

The video has been rendered.

Exporting in MP4 format at 1080 resolution.

Video exporting process gets to 98% with 5 seconds left and then freezes/pauses for about a minute. Then an error message pops up that says export failed. No explanation or error code.

Video is 12.85 GB. I have 254GB free on my PC.

There are no timeline gaps. The video plays from beginning to end with no issues, just won't export. The host for the class needs the video in 1080 resolution and so far I can't deliver.

 

Thanks for any help.

1 reply

Community Expert
April 18, 2025

One possibility that has come up here before is that you have a stray clip on the timeline.  A quick way to look is using the "\" key.  If the project shows up looking normal, but on the left side of the screen, you may have a clip on the right.

Participant
April 18, 2025

Thanks for the reply. Can you elaborate? I'm not sure how to do what you are suggesting. Where do I type the "\" character. and what screen am I looking at? Thanks.

Legend
April 18, 2025

The backslash key is above the Return/Enter key on your computer keyboard.