Participating Frequently

Question

trying to download and enter serial number

I'm having troubles entering the serial number. It's saying that the number they gave me us not valid for adobe premiere elements 15.

This topic has been closed for replies.

Community Expert

Did you accidentally purchase a Photoshop Elements license?

Community Expert

You may have a redemption code.

If so, see here:

Participating Frequently

I was able to fix the issue with an adobe assistant.

Thanks for your help.

Sent from my iPhone

Community Expert

Where did you buy?

NOTE - never post a serial number in an open forum...

When a Staff person asks for private information hover your mouse over their name

you may then click the Message option in the popup window to send a private email

Legend

Adobe Employee

Hi,

Please specify the following :

Thanks!

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