Unable to start Premier Elements

Forum|Forum|3 years ago
October 16, 2022
2 replies
129 views

I am unable to start Premier Elements 2020. It is working in the background but does not open on my PC. I was able to start it 2 weeks ago, loaded video onto it and it crashed. Have not been able to start it since then. I uninstalled and reinstalled 2 times and still unable to start it up.

Freeze or hang

This topic has been closed for replies.

Peru Bob

Community Expert

You may need to use the Cleaner Tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

John T Smith

Community Expert

You need to provide details for anyone to help... for example

What I have, with ZERO problems
Windows 11 Pro 64bit version 21H2

Premiere Elements 2021 upgraded to version 2021.4
Intel i9 Motherboard ASUS Prime Z490 P
64Gig Ram GTX 1650 MSI-GeForce-128-Bit-Graphics
nvidia Studio driver version 511.09
motherboard automatically turned integrated Intel video off when installed GTX
TEAMGROUP 512Gig SSD for Windows and programs and usual MS Office Documents files
500Gig SSD Temporary work files and output when creating new video files
1T SSD Video and sound files from camera and other sources

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