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Bekkestua
Participant
September 22, 2021
Question

Update PSE 2021

  • September 22, 2021
  • 1 reply
  • 308 views

I run update for PSE 2021, but it stopped with message: open file - restart computer.

After that I cannot start PSE or Adobe Premiere.

Befor that I lost all med Albums and Tags?

Only the standard Tags are left?

Is it possible that removing program, new install and restore dc

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
September 22, 2021

In the past, when the update did not work, I have read that some people have DE-activated the program to release the serial number and then UN-installed the program and RE-installed by downloading the current version... which contains the update

 

This is for Premiere Elements, you will need to ask in Photoshop Elements for that program

https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html?promoid=D4P81Y6G&mv=other

Participating Frequently
September 24, 2021

I considered deleting and re-installing.  But was hoping there was an easier way.  I'll try this tomorrow.