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Participant
July 19, 2024
Answered

updating 14 without subscribing

  • July 19, 2024
  • 1 reply
  • 254 views

Hello All. I have a new iMac M3 and am trying to bring over my legacy apps, like Premiere Elements 14, from my old mid-2011 iMac. But 14 won’t work: “Configuration Error 1”. So I downloaded a 2024 version, but when I tried to put in my valid v14 serial number, it rejected it (the 30-trial version works fine). When I chatted with Support, they confirmed that I had a valid Premiere Elements serial number, but  said I had to subscribe to use the 2024 version. However, I HATE subscriptions; I want to pay to own. QQQ: Is there a later-than-14 version of Premiere Elements that I could download, apply my valid serial number, and have it work on this new iMac? Possible? Thanks for any inputs.

 

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Correct answer John T Smith

Support was wrong... Premiere PRO requires a subscription... Premiere ELEMENTS is a one time purchase with a serial number... and your v14 serial number will not work in v2024

 

http://www.adobe.com/products/elements-family.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 19, 2024

Support was wrong... Premiere PRO requires a subscription... Premiere ELEMENTS is a one time purchase with a serial number... and your v14 serial number will not work in v2024

 

http://www.adobe.com/products/elements-family.html

eHaraldoAuthor
Participant
July 19, 2024

Hmm... just browsed your Family link, and it looks like I can get a 2024 “upgrade license” for $79.99. I’ll try that and report back. Thanks!