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Participant
April 27, 2020
Question

Upgrade from Windows 7 to 10 (Clean Install)

  • April 27, 2020
  • 1 reply
  • 291 views

Permiere Elements 14 issues with subject upgrade:

Intermittant crash on launch.

On full project exports mp4 files with zero content.

Cut project in half and exported file only plays halfway through. 

Pixelan 3d six pak transitions play OK in timeline but are corrupt on exported mp4.

Been struggling with this week and have pretty well exhausted all the support tips I can find.

Thanks..Jim 

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1 reply

Legend
April 27, 2020

Are you saying you upgraded from Windows 7 to Windows 10? If so, did you re-install the program onto Windows 10?

Did Premiere Elements 14 work fine on Windows 7?

pigtrainAuthor
Participant
April 27, 2020
Yes, I reinstalled The program onto Windows 10, and it worked fine on Windows 7.

Sent from my iPhone