Version 2013 MPEG2 Component activation

Forum|Forum|4 years ago
August 18, 2021
2 replies
513 views

Reinstall of recently downloaded Verion 2013 on my Windows 10 PC. On opening an existing project, a box appears entitled 'Activating Component', stating that the MPEG2 Component with a Serial Number 971487033296968281374346-0001-ADBE-PRE13.0-WINGB-EEF1 must be activated to use this feature.
It instructs me to go to http://www.adobe.com/go/premiereel_encoder (but I receive a 404 error - ie doesn't exist) to enter the Serial Number & get an unlock key. This key is then to be pasted into the appropriate field in the 'Activating Component' box.
Adobe support are unable to help - primarily they say because the software is old & no longer supported.
Anyone able to do any better than Adobe support?

Error or problem

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Ann Bens

Community Expert

Reinstall of recently downloaded Verion 2013.

Where did you download from?

T

tmartynjonesAuthor

Participating Frequently

Downloaded from the product list in my Adobe account.
All my past purchases from Adobe - going back some considerable time - are listed there, each having a 'download' button, but I haveonly downloaded Premiere Elements 2013.

Peru Bob

Community Expert

You can try installing the trial version of Premiere Elements 2019, 2020, or 2021 and it may install the missing components and leave them after you uninstall the trial.

T

tmartynjonesAuthor

Participating Frequently

Thanks for the response - as it happens, I decided to upgrade both Photoshop Elements & Premiere Elements to the 2021 version following this problem - installing them is on my to-do list for today.

Ann Bens

Community Expert

Best thing, upgrading. 2013 is ancient.

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