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tobyd39877020
Participant
October 30, 2018
Answered

Video doesn't display on monitor window

  • October 30, 2018
  • 2 replies
  • 321 views

Adobe Premiere Elements 2019.  First time user.  When I double click on a video clip, the monitor window opens up, but the screen is black and the video doesn't display.

Windows 10 Pro, Intel i7-7600U CPU @ 2.8GHz, 8,00 GB RAM, 64 bit OS, Intel HD Graphics 620

    This topic has been closed for replies.
    Correct answer Bill Sprague

    The most common answer on this forum for display issues is to look for updates to your video drivers. 

    2 replies

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    tobyd39877020Author
    Participant
    October 30, 2018

    Updated my driver and it fixed the problem.  Thank you!

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 30, 2018

    Thank you Toby.  Too often we never hear back when suggestions help!

    B
    Community Expert
    Bill SpragueCommunity ExpertCorrect answer
    Community Expert
    October 30, 2018

    The most common answer on this forum for display issues is to look for updates to your video drivers. 

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