video editor not launching ( premiere elements 15)

Forum|Forum|4 years ago
June 20, 2021
1 reply
1105 views

i was going to finish up the fathers day 2021 video but later on that evening, when i clicked on video editor... it was loading but for too long. i uninstall it and then reinstall it and try again but it still doesnt work. i don't know whats wrong, i just need help ASAP. thank you.

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John T Smith

Community Expert

Mac or Windows, and exactly which version of the operating system?

G

guillermo84793953Author

Participant

windows

John T Smith

Community Expert

I will repeat "and exactly which version of the operating system?"

IF you are on Windows 10

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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