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Participant
June 20, 2021
Question

video editor not launching ( premiere elements 15)

  • June 20, 2021
  • 1 reply
  • 1105 views

i was going to finish up the fathers day 2021 video but later on that evening, when i clicked on video editor... it was loading but for too long. i uninstall it and then reinstall it and try again but it still doesnt work. i don't know whats wrong, i just need help ASAP. thank you. 

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1 reply

John T Smith
Community Expert
Community Expert
June 20, 2021

Mac or Windows, and exactly which version of the operating system?

Participant
June 20, 2021
windows
John T Smith
Community Expert
Community Expert
June 21, 2021

I will repeat "and exactly which version of the operating system?"

 

IF you are on Windows 10

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html