Video not visible after uploading to PreEle11

Forum|Forum|9 years ago
January 14, 2017
2 replies
300 views

My video isn't visible after I upload the file to Premiere Elements 11. It doesn't seem to be a codec problem as I checked G-Spot and it says correct audio and video codecs are installed. The avi files play fine on G-Spot and the Movies & TV applications. I recently got the new laptop and the problem may be related to something on it as my old Windows 7 laptop didn't have this problem.

Would you please help me?

System info:

Windows 10 Home OS

.avi file type

Premiere Elements v 11.0

This topic has been closed for replies.

Correct answer Steve Grisetti

It's an AVI using the H.264 codec -- which doesn't sit well with Premiere Elements.

Easiest solution is to run it through the free download Handbrake and convert it to a 1280x720 MP4.

S

Steve GrisettiCorrect answer

Legend

It's an AVI using the H.264 codec -- which doesn't sit well with Premiere Elements.

Easiest solution is to run it through the free download Handbrake and convert it to a 1280x720 MP4.

J

jaromwAuthor

Participant

Thanks Steve! Converting to MP4 worked great. Now I have another problem-PreEle11 crashed when I tried to burn my disc, but I'll post something separately for that.

Thanks again

S

Steve Grisetti

Legend

What codec does G Spot report the file uses and what format is the file?

What model of camcorder did the video come from?

Also, do you have Quicktime 7 installed, per the program's system requirements? It provides important codec information for version 11 of the program.

J

jaromwAuthor

Participant

Steve, thanks. I use a Kodak Zi8 hand-held camcorder. Quicktime v7.7.9 is installed on the laptop. Here is the G-Spot file analysis:

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