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A
ABC_Digital
Participating Frequently
April 27, 2019
Answered

Video preview controls cut off

  • April 27, 2019
  • 1 reply
  • 698 views

This is probably a dumb question, but new to PE 2019 (formerly used PE 2018).  When I try to preview a video, the bottom of video screen, with the video controls (Previous Edit, Rewind, Step Back, Play/Pause, etc) are blocked by a wide horizontal bar that has "Undo", "Redo", "Organizer" and "Home Screen."  Each has an icon. (Screenshot below)

How do I get rid of the bottom bar that's blocking access to the video preview controls?  Never had this problem with PE 2018, so I suspect it's a setting somewhere, but where?  I've resized the preview window from "fit" to smaller and smaller magnifications to no effect.  Help!  🙂

This topic has been closed for replies.
Correct answer Bill Sprague

Nope.  I tried a simple re-install over the existing copy and the result was no difference.  Do I need to un-install the whole shootin' match, then do a fresh install?  Or maybe a fresh install in another directory?

Thanks.


I found what I was looking for from last December!   Staff member Pete Green responded to a message for me!  Thanks Pete!

Here is the topic where it was discussed:  Re: Premiere Elements 2019 Dual Monitor Feature Broken / Unusable

And that topic had a link to this article:  Issue with Dual Monitor workspace in Adobe Premiere Elements 2019

FWIW, I "tested" it with dual monitors last December on my Windows machine and it worked. 

1 reply

S
Steve Grisetti
Legend
April 28, 2019

What is the resolution of your computer monitor?

In my books, I recommend never using a monitor smaller than 1280x1024. The interface often won't fit.

If your monitor is large enough, try going to the View menu and selecting Restore Worskpace.

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ABC_DigitalAuthor
Participating Frequently
April 29, 2019

Thank you, Steve, but I'm running a large monitors at 1920 x 1080 resolution.

If I go to Window: Restore Workspace, it sorta works, but not satisfactorily.  Now everything is on one screen (I'm using 4 monitors, with two for PE 2019, one for the timeline and one for screen preview.  It works, but it's a poor work-around for a problem that doesn't exist in PE 2018.  Everything worked fine in 2018, one screen for timeline all by itself and the other for a nice, large preview of the video.

Bug?

Thank you.  Anything else I could try?

A
ABC_DigitalAuthor
Participating Frequently
April 29, 2019

Here's from the same video in PE 2018:

No interference with the video preview controls.  (It's off-center because I used shake-reduction to minimize the camera movement.  Notice the gray frame border is intact at the bottom of the image, just the image is off-center. 

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