Skip to main content
Participant
September 9, 2023
Question

Video will not play or export

  • September 9, 2023
  • 1 reply
  • 162 views

This program is beyond me. I have all of the specifications that it said it required and the program is barely running. Every time I make a few changes the program stops playing the video. I edited and deleted some programs on my PC which helped a little but now the video will not export. Or this program takes an insane amount of time to export a 50sec video. Please help. This is for a college project and nothing I've read or done has helped. 

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
September 9, 2023

Mac or Windows and exactly which version of the operating system?

What is your hardware?

You don't need the same components I have, but you do need to provide details
For example... What I have, with ZERO problems
Windows 11 Pro 64bit version 22H2 
Premiere Elements 2021 upgraded to version 2021.4
Intel i9-10900k in Motherboard ASUS Prime Z490 P
64Gig Ram and GTX 1650 MSI-GeForce-128-Bit-Graphics with 4 Gig video ram
nvidia STUDIO driver version 511.09 (NOT the Gaming driver)
motherboard automatically turned integrated Intel video off when installed GTX
TEAMGROUP 512Gig SSD for Windows and programs and usual MS Office Documents files
500Gig SSD Temporary work files and output when creating new video files
1T SSD Video and sound files from camera and other sources

 

Participant
September 9, 2023

Windows

And using Adobe elements 2023