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Participant
January 16, 2019
Question

Videos messed up in desktop

  • January 16, 2019
  • 3 replies
  • 313 views

When I import videofiles (MOV) and drop them to desktop for cutting, the video ends up messed. It turns to kind of black and white or grayish. When I run the same videofile for an example through mediaplayer or anything else its not corrupted. So the problem is in Premiere Elements. It is updated and I tried severeal times to re-import same clips - no effect at all.

How to solve this out?

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    3 replies

    Legend
    January 16, 2019

    Your screen shot of your timeline indicates that Premiere Elements is not able to identify or match the video file's specs.

    Open one of your problem videos in the free download MediaInfo. In MediaInfo, set View to Text and then copy the report it generates and paste it to this forum. Once we know the specs of your video file, we'll better be able to diagnose what's going on.

    As Bill says, media players don't read video specs the same way as video editors. Quite often video files can be played but not edited.

    Legend
    January 16, 2019

    I agree with Bill. There are too many variables missing.

    At least tell us what model of camcorder the video is from, what operating system you're using and which version of Premiere Elements you're editing with.

    Participant
    January 16, 2019

    Hi,

    Thank you for your answers.

    More information:

    - The version I'm using is Adobe Premiere Elements 14.1

    - My workstation is a basic asus laptop

    - Videos are in MOV format as I think already told and recorded with a system camera which model is Canon EOS 7D Mark II.

    I have made several videos before wtih this same setup and no problems like these have been showed up before. I tried another clip from this project and everything works as usual. There are  15 videos filmed same day with same tools, and couple of them just dont work now in Adobe.

    Hope this clears things up...

    Participant
    January 16, 2019

    And I'm using windows 10.

    Community Expert
    January 16, 2019

    Would you please offer details about your computer, operating system, Premiere Elements version and source of video files?