Videos Stored on External Drive Show as Offline

Forum|Forum|2 years ago
March 22, 2023
2 replies
553 views

I have an Premiere Elements project as well as all the videoclips in it saved to an external drive. I've been working on this project for months without issues, but today I briefly unplugged and plugged the external drive in.

Now some of the clips in the project show "media offline." Meanwhile, other video clips are showing up as usual. Additionally, some video clips have been automatically placed in the wrong spot in the project. (I assume because they have the same file name as the "offline" file.)

On the external drive, all the videoclips are separated into folders based on the date recorded. Some of the videoclips from one date have the same default file name ("C0033," "C0034," etc.) as those in another folder.

And I don't believe that the external drive has been given a new drive letter...

Help?

Error or problem

This topic has been closed for replies.

Correct answer Steve Grisetti

When you first launch a project, you should see an indication that your media files are offline and a prompt to locate a file. Once you re-link it, the rest in the folder should re-link automatically.

Ann Bens

Community Expert

The ones that are off-line, right click and Locate Media.

The ones that are wrongly attached, right click and Replace Media (with the correct ones).

J

John290009489f39Author

Participating Frequently

This sounds good me, too; however, I'm not seeing the "Locate Media" or "Replace Media" options. (I'm using the 2021 version of Premiere Elements, and when I right-click on a clip in the timeline, these are the only options provided:

S

Steve GrisettiCorrect answer

Legend

When you first launch a project, you should see an indication that your media files are offline and a prompt to locate a file. Once you re-link it, the rest in the folder should re-link automatically.